AIBC staff can be reached at:
Architectural Institute of British Columbia
100 – 440 Cambie Street
Vancouver, British Columbia V6B 2N5
Phone: 604.683.8588 or toll free in BC 1.800.667.0753
Fax: 604.683.8568 or toll free in BC 1.800.661.2955
Mark Vernon CPA, CA, CPA (IL)
Chief Executive Officer
Phone: 604.683.8588, ext. 304
Mark joined the AIBC in 2015 as Chief Executive Officer. Guided by the AIBC’s vision statement, “Building public confidence and excellence in architectural practice”, Mark is responsible for the institute’s strategic direction. Overseeing operations, human resources and finance, he will ensure that all plans and activities are tailored to meet the priorities set by council and reflected in the 2014-2018 Strategic Plan.
Mark also represents the AIBC on local, national and international issues affecting the practice of architecture. Further, he manages relationships with AIBC’s members, staff, regulatory bodies, government entities and other stakeholders.
Mark brings more than 20 years of senior management experience. A Chartered Accountant (in British Columbia) and a Certified Public Account (Illinois), Mark has a proven track record of innovative thinking, building collaborative stakeholder relationships, and implementing strategic and operational plans.
Phone: 604.683.8588, ext. 335
Tracy serves as administrator for senior management, including prioritizing and managing various projects. Reporting to the CEO, she provides ongoing coordination of council and various committees including creating briefing packages, recording and distributing meeting minutes, supporting council policy initiatives, and assisting in the planning, preparation and timely delivery of a variety of special events including the Annual Meeting.
Director of Communications
Phone: 604.683.8588, ext. 308
Grace is responsible for the overall management of all communications, stakeholder engagement and outreach activities in support of the institute’s five-year strategic plan. A member of the senior management team, Grace works extensively across departments to support the goals of the organization and to ensure cohesion of activities and brand. She leads a dynamic communications team. Together they generate clearly written and beautifully designed online/offline communications, produce and promote high level events such as the annual conference and deliver the ever-popular summer walking tour program.
Phone: 604.683.8588, ext. 311
As a member of the AIBC’s communications department, Lindsay provides support in communication planning, project management, content creation and design for departmental and AIBC communications’ initiatives. In collaboration with other communications members, she is responsible for the design and production of print and online communications in support of AIBC’s strategic goals and ensuring the ongoing integrity of the AIBC brand.
Event and Outreach Specialist
Phone: 604.683.8588, ext. 329
Reporting to the Director of Communications, Laura-Beth is responsible for all event logistics for AIBC’s annual calendar of in-person and virtual events with specific emphasis on outreach, project management, sponsorship and development strategies. In addition, Laura-Beth coordinates the annual awards program, trains event staff and volunteers, and oversees the summer walking tour program in both Vancouver and Victoria.
Finance & Facilities
Karen Morris CPA, CGA
Manager of Finance and Facilities
Phone: 604.683.8588, ext. 317
Karen is a Chartered Professional Accountant, Certified General Accountant. Reporting to the Chief Executive Officer, she is responsible for managing the organization’s payroll, finances, budget, and facilities-related activities. Karen helps manage projects including renovations, capital asset procurement and oversees the organization’s database. She also liaises and works closely with the Architecture Centre’s property manager, AIBC tenants and various film crews. Karen leads the work of the AIBC’s Database Research Analyst and Accounting Assistant.
Phone: 604.683.8588, ext. 306
Marguerite provides support to the Manager of Finance and Facilities and is responsible for accounts payable and receivable. She also coordinates annual conference registration; organizes travel arrangements for staff and council; and maintains relevant administrative files and resources.
Database Research Analyst
Phone: 604.683.8589, ext. 322
Reporting to the Manager, Finance and Facilities, Shohreh is responsible for providing analytical, and technical database assistance. Her position is integral to the assurance of data integrity including identifying and resolving database issues, managing releases, training staff, as well as monitoring compliance of policies and protocols. Shohreh undertakes statistical analyses and prepares information reports. Additionally, Shohreh acts as the first point of contact for AIBC committee SharePoint extranet sites.
Human Resources and Administration
Shawna Chilton CPHR
Manager of Human Resources and Administration
Phone: 604.683.8588, ext. 305
Shawna is a Chartered Professional in Human Resources (CPHR). She is responsible for overseeing and managing the operations and strategies of the human resources and administrative services departments. Shawna plans, organizes, directs, and evaluates the administration of all people-related matters, and supports operations by planning, organizing, and implementing administrative systems. As Manager of Human Resources and Administration, Shawna is also responsible for ensuring the office is operationally efficient and effective and is responsible for leading the Human Resources and Administration Coordinator and the Administrative Assistant. Shawna manages the AIBC’s volunteer program and is a staff representative on the Recognition Committee. She also assists the CEO in coordinating initiatives resulting from senior management, council and council committee directives, as well as the implementation of strategic plan goals, as related to human resources and administrative services.
Yana Vassilenko (On Leave)
Human Resources and Administration Coordinator
Jaidin Wale MA
Human Resources and Administration Coordinator
Phone: 604.683.8588, ext. 314
Jaidin works with the Manager of Human Resources & Administration and is responsible for coordinating the internal, administrative HR functions. Duties include: coordinating and administering employment, benefits, and employee relations activities; maintaining administrative forms/manuals; coordinating new employee orientation and training; and implementation and upkeep of the human resources policies, procedures and practices. Jaidin also performs administrative duties to support the operations of the office, as well as implementing security and emergency procedures, including health and safety regulations, staff training, and fire evacuation plans.
Phone: 604.683.8588, ext. 300
Reporting to the Manager of Human Resources and Administration, Fabian ensures the efficient day-to-day operation of the office and supports the work of the team. He is responsible for all clerical and administrative duties at the front desk including answering and directing general enquiries, processing mail, coordinating CCDC, sign, stamp, and seal orders and enquiries, coordinating meetings, and maintaining office inventory. Fabian is also responsible for adding postings to the AIBC’s Classifieds site.
Professional Conduct and Illegal Practice
Thomas Lutes, Barrister and Solicitor
General Counsel; Deputy CEO, and; Director of Professional Conduct & Illegal Practice (Acting FOI Officer)
Phone: 604.683.8588, ext. 321
Thomas provides legal and policy advice to the institute on a broad range of regulatory and governance matters. He is responsible for the AIBC’s Professional Conduct and Illegal Practice Department, including working with the Professional Conduct and Illegal Practice Board and its committees. Reporting to the CEO, he manages the complaint, investigations, and consensual resolution process as well as the investigations and resolutions or prosecutions of Illegal Practice matters. He works closely with the Practice Advisor(s) to help advise AIBC members and the general public on the requirements and interpretations of various aspects of the Architects Act, AIBC Bylaws, Code of Ethics and rulings of Council that affect architectural practice and the public interest. In addition, Thomas responds to FOI inquiries, in the absence of the Institute’s FOI Officer.
Professional Conduct Officer
Phone: 604.683.8588, ext. 310
Gayle reports to the Director of Professional Conduct and Illegal Practice, and works closely with the AIBC’s staff lawyer and paralegal team. Gayle is a resource to both the general public and AIBC registrants regarding ethical complaints, providing guidance on the professional conduct complaint process, and referrals to other AIBC resources or agencies if the issue is not appropriate for professional conduct resolution. She coordinates case administration and activities for the Investigations Committee and supports the work of conduct-related initiatives, including bylaw review.
Jackie Buchan (On Leave)
Illegal Practice, Professional Conduct and FOI Officer
Phone: 604.683.8588, ext. 367
Meagan is a Paralegal, reporting to the Director of Professional Conduct and Illegal Practice. In this role, Meagan provides support to the General Counsel and contributes to the team by assisting with Bylaw research, drafting of consensual resolution agreements, the review of illegal practice allegations, and the administration of professional conduct complaints. Meagan also supports the activities of the Bylaw Review Committee, the Consensual Resolution Review Panel, and the Investigations Committee. Meagan is a member of the BC Paralegal Association.
Phone: 604.683.8588, ext. 327
Lainie assists General Counsel and works with the Professional Conduct and Illegal Practice team. She assists in the management of professional conduct complaints and investigations, consensual resolution of disciplinary matters, and other general legal duties as required. She also works closely with the paralegal in Illegal Practice to assess allegations of misrepresentation or illegal practice received by the AIBC.
Manager of Professional Services
Phone: 604.683.8588, ext. 312
Reporting to the Chief Executive Officer (CEO), the Manager of Professional Services provides leadership for the department and supervises the Professional Development Coordinators. Alexandra oversees Professional Development (PD) and advises the CEO on PD program planning and delivery, policies, and strategic planning. She monitors the delivery of continuing education and is responsible for the content of the Annual Conference. Alexandra is the staff representative on the Annual Conference Professional Development Committee and the Design Panel Committee. In collaboration with the CEO, Alexandra is also responsible for the maintenance and development of policy initiatives, preparation of position papers, and documents for council.
Professional Development Coordinator
Phone: 604.683.8588, ext. 318
Reporting to the Manager of Professional Services, the Professional Development Coordinator is responsible for providing coordination of Professional Development programs and events, and support for the Continuing Education System (CES). Krista is also a staff representative on the Post-Disaster Response Committee, Building Envelope Committee and the BC Building Code Appeal Board.
Professional Services Coordinator
Phone: 604.683.8588, ext. 364
Jaishree assists the Professional Services Department with processing Continuing Education learning units and reports, coordinating the Recognized Educational Provider (REP) program, and providing support to the Manager of Professional Services on various departmental projects. She also coordinates several committee meetings, and provides assistance in the planning and delivery of a variety of special events such as the AIBC Annual Conference.
Maura Gatensby Architect AIBC MRAIC CP
Phone: 604.683.8588, ext. 334
Maura is a registered architect with many years’ experience in private practice. In 2011, she returned to private practice from her former position as the AIBC’s Director of Professional Services while maintaining a part-time role as Practice Advisor through which she shares professional advice to both practitioners and the general public on a range of architectural practice matters.
Registration & Licensing
Joan Hendriks Architect AIBC MRAIC
Director of Registration and Licensing
Phone: 604.683.8588, ext. 323
Joan oversees the Registration and Licensing Department, responsible for all regulatory aspects of the registration of architects and associates, and the licensing of architectural firms at the AIBC. This includes the overall coordination of the Intern Architect Program, Architectural Technologists Program, Alternative Qualifications processes, Certificates of Practice, and Temporary Licences, and supports the duties of the Registration Board and its committees. She is the primary liaison with the Canadian Architectural Licensing Authorities (CALA), its committees, and the Canadian Architectural Certification Board (CACB). In addition, as the Registrar appointed by council, Joan carries out the responsibilities as established by the Architects Act of BC.
Jenelyn Torres MA
Manager of Registration and Licensing
Phone: 604.683.8588, ext. 328
Reporting to the Director of Registration & Licensing, Jenelyn manages the operations and personnel of the Registration & Licensing Department. She is responsible for overseeing and administering the registration of architects through the Canadian Architectural Reciprocity Agreement, international mutual recognition agreements including the Mutual Recognition Agreement with NCARB, and the APEC Architect Project. As well, Jenelyn oversees the AIBC’s Broadly Experienced Applicant (BEA) Program and coordinates with the CACB regarding their Broadly Experienced Foreign Architect (BEFA) Program and alternative qualifications programs. Working with the Director and the department, Jenelyn plays a key role in the development of program and operational protocols, implementation of strategic council initiatives and directives of the Registration Board, maintenance of the Register and the annual renewal cycle.
Phone: 604.683.8588, ext. 309
Kim is the primary contact for the registration of architectural firms and temporary licenses. This includes the processing of Certificates of Practice applications, changes to firm ownership and structure, and annual firm updates. She also handles the issuing of Certificates of Practice and annual decals.
Phone: 604.683.8588, ext. 324
Belinda is the primary contact and coordinator for the Internship in Architecture Program (IAP). This includes the registration of Intern Architects AIBC, the processing of Canadian Experience Record Books (CERB), registering for the ExAC or NCARB AREs, and organizing Oral Reviews. She is also the main contact for the registration of Architectural Technologists AIBC. Belinda also oversees student and Architectural Technologist affiliates.