Frequently Asked Questions
Have a question about the Annual Renewal of Registration process? Review our list of Frequently Asked Questions which covers everything from the Firm Information Update to Account Information and Fees.
What if I don’t see the Firm Update page after logging in?
I don’t have my firm logon information. What do I do?
What happens if the size of our staff changes after this deadline?
What if my firm’s information hasn’t changed?
How can I change my firm name or structure?
What happens if I do not have PLI coverage?
Why is there a deadline?
How do I know if the firm update has been filed successfully?
Professional Liability Insurance (PLI)
Who provides Professional Liability Insurance in British Columbia?
Where can I find out more about PLI?
I can’t login to my account.
I can’t find my email notice.
My mailing or email address has changed.
What is the deadline for payment?
How can I make a payment?
What happens if I miss the deadline for payment on February 1?
Can someone else pay on my behalf?
Who sets the fees?
What if I am unable to pay my annual fee this year?
How can I have my annual fee waived for long-standing registration?
Change of Status
How do I resign/change my membership?
If I choose to resign my membership what is the procedure if I decide to return?
For questions regarding the Firm Information Update, please email firstname.lastname@example.org.
For questions relating to registration, including resigning, or reinstating, please email email@example.com.
For any other questions regarding Annual Renewal, please contact the Registration & Licensing Department at firstname.lastname@example.org.